Shipping Policy
Last Updated: March 13, 2026
At Grainandgold, we maintain an efficient logistical framework to ensure that every handbag order is processed and dispatched with precision. Our operations are centered in Hitchcock, Texas, allowing us to manage our inventory directly and provide reliable delivery timelines to our customers.
1. Order Processing and Handling
- Handling Time: All orders for in-stock items are processed within 1 to 3 business days (Monday – Friday). This period includes internal quality checks, secure packaging, and label generation.
- Order Cut-off Time: Orders placed after 5:00 PM (GMT-05:00) will begin processing on the following business day.
2. Transit Times and Delivery
Once your order has been dispatched from our facility, the estimated transit time is as follows:
- Domestic Shipping (USA): 5 to 7 business days (Monday – Friday).
- Total Delivery Time: Estimated at 6 to 8 business days from the date of purchase.
- Delays: While we strive for punctuality, external factors such as severe weather or carrier disruptions may occasionally impact these timelines. We will notify you via email if any significant delay occurs.
3. Shipping Costs
- Standard Shipping: We charge a Flat Rate of $15.00 for all domestic orders within the United States. This shipping fee will be clearly displayed at the checkout page before you finalize your transaction.
- Taxes: All applicable sales taxes are calculated based on the shipping destination and are included in the final checkout total.
4. Tracking and Confirmation
Upon dispatch, a shipping confirmation email will be sent to the address provided during checkout. This email will contain a tracking number and a link to the carrier’s website, allowing you to monitor the real-time progress of your delivery.
5. Address Accuracy
It is the customer’s responsibility to provide a complete and accurate shipping address. Grainandgold is not liable for orders delivered to incorrect addresses provided at the time of purchase. If you notice an error in your shipping details, please contact us within 12 hours of placing your order.
Contact Information
For inquiries regarding a specific shipment or our general logistical procedures, please contact our support team:
Business Name: Grainandgold
Business Email: support@grainandgold.shop
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Address: 142 Westminster St, Providence, RI 02903, United States