Payment Policy
Thank you for shopping with Grain & Gold.
This Payment Policy outlines how payments are securely processed and managed when you make a purchase on our website (www.grainandgold.com).
1. Accepted Payment Method
We currently accept secure payments exclusively through:
- Stripe (using major credit and debit cards)
All transactions are processed in USD (or your local currency if supported by Stripe).
2. Secure Payment Processing
Your security is our top priority.
All payments made on Grain & Gold are processed via encrypted SSL connections, ensuring your payment details stay private and safe.
We do not store or have access to your full card information. All sensitive payment data is handled by Stripe, which is fully compliant with PCI-DSS security standards.
3. Order Confirmation
After your payment is successfully completed, you’ll receive an order confirmation email including:
- Order details
- Total amount paid
- Estimated delivery time
If you don’t receive this confirmation within 24 hours, please check your spam folder or contact us at support@grainandgold.com.
4. Payment Verification
To protect against fraud, we reserve the right to request additional verification before processing your order.
Any orders suspected of unauthorized use or fraudulent activity may be canceled and refunded immediately.
5. Pricing and Currency
All prices are displayed in USD by default.
For international visitors, prices may appear in your local currency based on your browser or WooCommerce settings. Shipping fees and applicable taxes will be shown at checkout.
6. Payment Issues
If your payment fails or is declined:
- Double-check your card details
- Ensure your card allows online or international purchases
If problems persist, contact us at support@grainandgold.com, and we’ll be happy to assist.
7. Refunds
Refunds, if applicable, will be issued to the original payment method used at checkout.
For complete details, refer to our Refund Policy.
8. Order Cancellations
Orders can be canceled within 12 hours of purchase.
Once your order has been processed or shipped, it can no longer be canceled.
9. Contact Us
For payment or billing questions, please contact us at:
📧 support@grainandgold.com