Payment Policy

Last Updated: February 11, 2026

This Payment Policy explains how payments are handled at Grainandgold and provides clear information to customers before placing an order. By completing a purchase on our website, you agree to these terms.

1. Accepted Payment Method

All payments are securely processed through PayPal.
No other payment methods are accepted.
Grainandgold does not store full payment card details or sensitive financial information.

If a payment is unsuccessful, customers should try again through PayPal or contact PayPal support for assistance.

2. Pricing and Charges

All product prices are clearly displayed in the selected currency.
Prices do not include shipping fees, taxes, or other charges unless explicitly stated.
Taxes, duties, and shipping fees are calculated at checkout based on the customer’s shipping address.
No hidden fees are added after payment.

3. Payment Authorization

Payments must be successfully authorized through PayPal before an order can be confirmed.
Orders may be delayed or canceled if payment cannot be verified or is flagged for review.

4. Payment Security

All transactions are processed securely through PayPal, which adheres to industry-standard security practices.
Grainandgold does not store sensitive payment information on its servers.

5. Order Confirmation

Once your payment is completed, a confirmation email with order details will be sent.
Customers should review the order and contact Grainandgold promptly if any discrepancies are noticed.

6. Refunds

Refunds are issued in accordance with our Return & Refund Policy and are returned to the original PayPal account used for payment.
Refunds are typically processed within 3–7 business days after approval.

7. Chargebacks and Disputes

Customers are encouraged to contact Grainandgold directly for assistance before initiating any chargeback or dispute through PayPal.
Many issues can be resolved quickly through direct communication.
Unapproved chargebacks or disputes may result in account review by PayPal.

8. Fraud Prevention

Grainandgold may perform fraud prevention checks to maintain a safe shopping environment.
Suspicious orders may be canceled, held, or require additional verification before shipment.

9. Policy Updates

This Payment Policy may be updated occasionally to reflect changes in payment processing or business operations.
The latest version with the revised “Last Updated” date always applies to new orders.

Business Details

Business Name: Grainandgold
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@grainandgold.shop
Business Address: 5818 Pecan Park, Hitchcock, TX 77563, United States