Shipping Policy – Grain & Gold
Thank you for shopping with Grain & Gold Bags.
We aim to deliver your orders quickly and safely, no matter where you are in the world.
This Shipping Policy explains how we handle order processing, delivery times, and shipping costs.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Please note:
- Orders are not shipped or delivered on weekends or public holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. We’ll notify you by email if this happens.
2. Domestic Shipping (Within Country)
- Standard Shipping: 3–7 business days
- Express Shipping (if available): 1–3 business days
Shipping rates are calculated at checkout based on your location and selected delivery method.
3. International Shipping
We proudly ship worldwide! 🌍
Delivery times and costs vary depending on your country and local postal service.
- Estimated Delivery: 7–15 business days
- Customers are responsible for any customs duties, import taxes, or fees that may apply once the shipment reaches their country.
4. Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email containing your tracking number and carrier information.
You can track your order using the link provided in your email or on our Track Your Order page.
5. Shipping Restrictions
Please ensure that your shipping information is accurate at checkout.
We are not responsible for:
- Incorrect or incomplete addresses provided by customers
- Delays caused by customs, weather conditions, or postal service disruptions
If a package is returned to us due to an incorrect address, the customer will be responsible for any re-shipping fees.
6. Lost or Damaged Packages
We take great care when packing and shipping your items.
If your order arrives damaged or does not arrive within the estimated time frame, please contact us at support@grainandgold.com.
We’ll work with the shipping carrier to resolve the issue promptly.
7. Split Shipments
In rare cases, your order may be shipped in multiple packages to ensure faster delivery.
If this happens, you’ll receive separate tracking numbers for each package.
8. Contact Us
For any shipping-related questions, please reach out to us:
📧 support@grainandgold.com