Privacy Policy

At Grain & Gold Bags, we care deeply about your privacy and are committed to keeping your personal information safe. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

When you shop or browse our site, we may collect the following types of information:

Personal Information: Your name, billing and shipping address, email, and phone number.
Payment Details: Payment information is securely processed by third-party payment providers (like PayPal or Stripe). We never store your full card details.
Order Details: Items purchased, order date, and transaction history.
Technical Data: IP address, browser type, device information, and cookies that help us improve our website performance.

2. How We Use Your Information

We collect and use your information to:

Process and ship your orders.
Communicate with you about your purchases, updates, or inquiries.
Improve our products, website, and customer service.
Send promotional offers (only if you’ve subscribed).
Detect and prevent fraud or unauthorized activity.

3. Payment Security

Your security is our top priority.
All payments are processed through WooCommerce’s secure payment gateways using encrypted SSL technology.
Grain & Gold Bags does not have access to your full credit or debit card information.

4. Sharing Your Information

We respect your privacy — your information is never sold or traded.
We may share necessary information only with:

Shipping partners (to deliver your orders).
Payment providers (to process your payments securely).
Trusted service providers (for analytics, marketing, or website management, if used).

All partners are required to handle your data safely and use it only for the purpose of their service.

5. Cookies

Our website uses cookies to enhance your experience — for example, remembering your shopping cart and preferences.
You can disable cookies in your browser settings, though some site features may not function properly without them.

6. Your Rights

You have the right to:

Access, update, or delete your personal data.
Withdraw consent from marketing emails at any time by clicking “Unsubscribe.”
Request a copy of the data we hold about you.

To make a data request, please email us at support@grainandgold.com.

7. Third-Party Links

Our website may include links to other sites. We are not responsible for the privacy policies or content of those websites. Please review their policies separately.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will change accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us at:
📧 support@grainandgold.com